In today's highly competitive business environment, adding manpower to a warehouse to cope with the increased volume of business is no longer a solution. At some point in time, the warehouse has to migrate the operations to follow a set of structured processes and organise its people along functional lines in order to improve its service and cost competitiveness.

The Practitioner's Definitive Guide: Process-Driven Warehouse Operations provides a comprehensive coverage of the various processes of a typical warehouse operation. It provides the "how to" for someone interested in reviewing his own warehouse operations and highlights the key controls that must be considered and put in place for each process in the operation. It provides insights for beginners in warehousing and is a good quick read for someone wanting to re-structure their operations and conduct training for its own staff.

The book includes topics such as:

- How to document warehouse processes.
- Detailed warehouse operations covering receiving, putaway to storage, order picking, sorting and packing, releasing, replenishment, cycle counting and stock take.
- Managing service failures
- Planning daily operations

Commissioned by the Singapore Logistics Association, The Practitioner's Definitive Guide: Process-Driven Warehouse Operations is highly practical and easy to understand, making it an ideal reference for the practitioner, student and layperson.